Consumer Alert

The Woman called Century Heating & Cooling, Inc. (the people that repaired our furnace at the rate of $111 an hour) this morning and pretended to be a new customer. She inquired as to their rates. The man on the other side of the phone, who sounded like our repairman from the other day, told her it was $100 for the first hour and $60 for each additional hour. Hmm ... if he arrived at our house at 2:45pm and left at 4:45pm, that would mean the bill should be $160, not $222, right? The Woman was slightly more angry than livid but less angry than enraged. I think the Better Business Bureau is going to handle this one.

CAUTION - If you live in the Asheville, NC area, do not use Century Heating and Cooling, Inc.